Warranty Policy

Thank you for purchasing from CryptoMinersStore.com. We stand behind the quality of the cryptocurrency mining equipment and accessories we sell. This Warranty Policy outlines the terms and coverage applicable to products purchased through our website.

1. Limited Product Warranty

All eligible products sold by CryptoMinersStore.com include a limited warranty against manufacturing defects and hardware failure under normal use.

Warranty coverage begins from the date of delivery unless otherwise stated in the product description.

Standard Warranty Coverage

  • New mining hardware: 30–180 days manufacturer or store warranty (varies by product)

  • Power supplies & accessories: 30 days limited warranty

  • Used/refurbished equipment: Limited 7–30 day testing warranty unless otherwise stated

  • Clearance or final sale items: May be sold as-is with no warranty (clearly indicated on product page)

Warranty period details will always follow what is specified on the individual product listing if different from above.

2. What the Warranty Covers

This warranty covers:

  • Manufacturing defects

  • Hardware malfunction under normal operating conditions

  • Components failing within the warranty period (not caused by misuse)

If a defect is confirmed within the warranty period, we will at our discretion:

  • Repair the product

  • Replace the product with the same or equivalent model

  • Provide store credit or refund (if replacement is unavailable)

3. What the Warranty Does NOT Cover

The warranty does not cover damages or issues resulting from:

  • Improper installation or misuse

  • Overclocking, electrical surges, or incorrect voltage

  • Exposure to heat, water, fire, or physical damage

  • Unauthorized repairs or modifications

  • Normal wear and tear

  • Cosmetic damage

  • Third-party firmware or software damage

  • Mining profitability or performance expectations

  • Damage during shipping not reported within 48 hours of delivery

Products with removed or tampered serial numbers or warranty seals will not be covered.

4. Manufacturer Warranty

Some products are covered directly by the original manufacturer warranty.
In such cases, customers may be required to work directly with the manufacturer for repairs or replacements. We will assist by providing order documentation if needed.

5. Warranty Claim Process

To initiate a warranty claim:

  1. Contact us within the warranty period.

  2. Provide:

    • Order number

    • Product name/model

    • Description of the issue

    • Photos or videos (if requested)

  3. Our support team will troubleshoot and provide return instructions if applicable.

Do not ship any item back without authorization. Unauthorized returns may be refused.

6. Return for Warranty Service

If a return is approved:

  • Customer is responsible for return shipping unless the item arrived defective

  • Item must be returned in original condition (no additional damage)

  • Include all accessories and packaging where possible

We are not responsible for items damaged during return shipping due to poor packaging.

7. Turnaround Time

Warranty inspections and repairs typically take 5–14 business days after receiving the item, depending on product and parts availability.

Replacement or resolution will be issued once testing confirms the defect.

8. Limitation of Liability

CryptoMinersStore.com shall not be liable for:

  • Loss of mining revenue or profits

  • Downtime or operational losses

  • Indirect or consequential damages

Warranty coverage is limited strictly to the repair, replacement, or refund of the purchased product.

9. Contact Us

For warranty support or questions, contact:

CryptoMinersStore.com
Email: sales@cryptominersstore.com
Phone: (848) 216-6013

We are committed to ensuring your equipment operates properly and will work with you to resolve any eligible warranty issues promptly.